Please choose your items carefully as we do not accept returns due to change of mind. We aim to please, if you are not 100% satisfied with your purchase please get in touch for further assistance.
If in the unfortunate event, your parcel arrives damaged, please contact us at firstname.lastname@example.org within 24 hours, so we can find a solution for you.
Please note, our cushions covers and pottery items are handmade and variations may occur such as colour, size, and surface specs. These are the characteristics of the individuality of each item and are not considered a fault.
In the event that you receive a damaged item and we are unable to exchange that item for you, we will refund you. Refunds will be processed via your original payment method. Please allow 5-10 working days for your refund to appear in your account.