We aim to process all orders within 1-3 business days after purchasing. We do not ship during the weekend. All goods are shipped through our courier service Sendle. We currently only ship Australia-wide. 

We are delighted to be able to offer free express shipping for orders over $100. For any orders under $100 we offer express shipping at a flat rate of $10 Australia-wide.

Please note, we will not be held responsible for any packages that end up lost or delayed due to an incorrect address provided by the customer. 

Pick up is available on all orders, click here to find out more.

Alternatively, if you wish to pick your order up please get in touch with us at hello@theterracottacollective.com and quote your order number.